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Director of Development

Family Service Association of Bucks County

Langhorne, PA

Reporting to the Chief Executive Officer, the Director of Development is responsible for planning and coordinating the Agency’s overall fundraising efforts. The Director of Development develops, manages, and implements strategies for resource development to support ongoing operations and/or for special projects, such as a capital campaign. The Director of Development is a member of the senior leadership team and will work closely with the Board of Directors and the Development Committee of the Board. The Director will focus on developing a major gifts program, strengthening program infrastructure, and utilizing data to plan, coordinate, execute, and analyze development efforts.

Specific Responsibilities

Fundraising/External Relations 

  • Identifies, cultivates, solicits, and acknowledges donations to Family Service.
  • Manages a caseload of major gift prospects including corporations and individuals ending in eventual closure of major gifts.
  • Initiates contact, establishes rapport, and implements a “moves management” relationship with current, lapsed, and new prospective major donors.
  • Demonstrates and communicates passion for the mission of Family Service. Serves as the point of contact for media and press releases/communication.
  • Initiates a “planned giving” long term program with key donors.
  • Oversees gift processing by ensuring policies, systems, and procedures built on ethical standards for soliciting and reporting.
  • Implements the annual appeal.
  • Coordinates fundraising events and activities.
  • Manages the preparation of proposals for grants from individuals and corporations.
  • Creates public awareness of the Family Service mission and programs to facilitate fundraising efforts and markets Family Service to prospective donors.
  • Builds and maintains consistent communications to key constituencies (staff members, related organizations, potential donors, past donors, and volunteers).
  • Works collaboratively with and provides direction to Marketing & Communications team members.
  • Prepares fundraising, motivational articles for the Family Service newsletter and other publications.
  • Manages donor stewardship program.
  • Manages the maintenance of the donor database as assigned to Development & Volunteer Coordinator.
  • Researches and develops donor prospect lists for review by the Board and other volunteers (coordinated with in-house MIS) for further fundraising efforts, including any capital campaigns.
  • Assumes other duties and responsibilities as assigned by the CEO.

Strategic Management

  • Participates in setting quarterly and annual development performance targets for donations.
  • Participates on an executive level in strategic planning and administrative/policy decisions.
  • Supervises the Development & Volunteer Coordinator and other staff as assigned.
  • Uses supervision to identify and address professional development needs.

Board Relations

  • Identifies process and specific donors to utilize CEO and Board members for solicitation.
  • Works with the Development committee of the Board of Directors to assist in planning and implementing Board directed fundraising activities.
  • Develops annual fundraising plan in concert with the CEO and the Board of Directors.
  • Works with the Board of Directors and the CEO to create strategies and approaches to elicit, match, or enhance donor giving as part of the cultivation and/or solicitation process.
  • Manages donor relationships up to the CEO/Board members. Utilizes CEO and Board members to develop relationship with key donors.
  • Tracks and issues written reports to the Board of Directors on identification, cultivation, and closing of gifts and updates progress in meeting and annual donation performance targets relating to annual performance goals.
  • Plays critical role on Development Committee by providing plans and progress in meeting quarterly and annual development targets.

Qualifications

  • Minimum of 5 years of experience in development/fundraising with a preference for experience within a social service agency.
  • Understanding of and passion for the mission of Family Service Association of Bucks County and a commitment to the individuals and families it serves.
  • Visionary and strategic planning capabilities to be applied toward developing the infrastructure for innovative fundraising program and the leadership necessary to ensure its successful implementation.
  • Broad exposure to all facets of development, including annual giving, major gifts, planned giving, events, capital campaign planning and implementation, and data management and analysis.
  • Experience designing and executing donor identification, cultivation, solicitation, and stewardship strategies.
  • Demonstrated success in achieving fundraising goals and a successful track record of cultivation, solicitation, and stewardship of major gifts.
  • Ability to build a team and to effectively recruit and manage volunteers.
  • Basic understanding of marketing, communications, and public relations.
  • Ability to engage the CEO, Board members, and others in cultivation, solicitation, and stewardship activities.
  • Must be a self-starter with an innovative and entrepreneurial spirit, and ability to set priorities and meet deadlines.
  • Strong interpersonal skills with demonstrated ability to build, foster and maintain positive relationships with both internal and external constituencies.
  • Superior communication skills to express, orally and in writing, Family Service’s mission, vision, and goals with clarity, passion, and persuasion.
  • Proficiency with Microsoft Office and social media; experience with Customer Relationship Management (CRM) databases; Raiser’s Edge preferred.
  • Bachelor’s degree required; master’s degree preferred.
  • Willing and able to travel between agency facilities or event locations.

THE INSTITUTION

Family Service Association of Bucks County is a nonprofit 501(c)(3) social service organization with locations throughout Bucks County in Langhorne, Doylestown, Quakertown, and Bristol, Pennsylvania. Family Service also operates out of two call centers, twenty school-based sites, and three additional locations including the Emergency Homeless Shelter, the Teen Center and the Asperger’s Awareness, Community Education, and Support (AACES) program site. For 66 years, Family Service has been improving the lives of children and families, doing whatever it takes to help them overcome obstacles and reach their full potential.

In 2020, more than 30,000 people turned to Family Service for help addressing a broad range of challenges. Family Service offers a variety of programs and services focused on increasing opportunities for adults, protecting seniors, reducing substance use, improving the lives of those with mental illness, preparing children and adolescents for the future, improving the quality of life for those living with HIV/AIDS, and much more.

Family Service is a member of United Way of Bucks County and the Alliance for Strong Families and Communities and is fully accredited by the Council on Accreditation. Family Service is also licensed by the State of Pennsylvania to provide mental health and drug and alcohol assessment and treatment services.

For additional information, please visit their website at https://www.fsabc.org/.

Family Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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