Reporting to the Board of Directors, the Executive Director serves as the Chief Executive Officer of the organization and as such is responsible for providing overall leadership, management and direction to uphold DAP’s mission, programs and services. The Executive Director provides direction and leadership to staff members, managing the operations and the activities of the staff while building relationships within the community in order to promote the organization and its mission. Providing leadership and information to the Board of Directors, the Executive Director will assist the Board in fulfilling its responsibilities in the areas of policy, governance, finance, fundraising and planning, serving as the principal professional resource to the Board.
Leadership and Planning
The Executive Director will work with the Board to develop and implement a strategic plan and provide initiative, leadership and vision to guide the planning, development and implementation of goals and objectives.
- Directs the overall administration of the Agency in all of its functions, programs and services to ensure that DAP upholds its strategic vision and achieves its mission, goals and objectives.
- Creates operating plans to carry out the strategic goals set by the Board.
- Serves as the management liaison to the Executive Committee of the Board of Directors.
Programs and Services
The Executive Director administers the development and maintenance of programs and services designed to meet the needs of the community and carry out the policies of the Board.
- Oversees the delivery of high-quality programs and services in compliance with external/governmental requirements, applicable laws and regulations while increasing programmatic efficiencies and consistency throughout the Agency.
- Ensures that programs and operations are supported by sufficient technological systems and business infrastructure.
Financial Management and Fundraising
The Executive Director will oversee the development and implementation of the $2.1 million annual budget approved by the Board, oversee the administration of the organization’s daily fiscal operations and lead the Board and staff in the development and maintenance of revenue sources. The Executive Director will maintain positive and effective relations with foundations, corporations, individuals and existing funding sources while expanding and identifying new funding sources.
- Insures the adherence to sound financial management practices, internal controls, accounting practices and procedures and staffing; regularly advises and reports to the Board of Directors throughout the fiscal year on the financial status of the Agency.
- Oversees the work of the finance staff with respect to the full range of functions including: accounts payable, accounts receivable, payroll, 401(k) plan management, capital budget and cash assets, investments, endowment fund, all banking relationships, completion of annual audit and filing.
- Responsible for overseeing facilities management of the physical plant and capital assets at DAP’s main office, emergency Safe House and Nana’s Attic Thrift Shop including repairs, improvements, security and IT.
- Assumes strategic role in the annual solicitation of DAP’s funding sources and in the preparation of program plans and budgets.
- Ensures representation of DAP with the Pennsylvania Coalition Against Domestic Violence.
- Oversees DAP’s compliance management to insure timely and correct completion of all monthly, quarterly, bi-monthly and annual fiscal and program reporting requirements.
- Contributes to the completion of funding source applications and grant reports, as well as other required grant stewardship activities.
- Serves as the lead fundraiser and directs the activities of staff in the completion of an annual fund development plan including foundation, corporate and individual solicitations, the annual campaign, special events, tracking and recognition programs and other fund development activities.
- Responsible for the annual review and assessment of DAP’s outsourcing agreements and insurance programs including commercial lines, professional liability lines and employee benefits.
- Lead responsibility for any claims management work associated with active insurance claims under employee, property, D&O and/or any professional liability coverage.
- Serves as the lead contact with outsourcing partner or outside counsel on any DAP legal matters and represents DAP at any formal hearings or proceedings including, for example, worker’s compensation and unemployment.
Government, Community & Media Relations
The Executive Director will be visible and known within Delaware County and the community, project a positive public image of the organization, be attuned to the community’s needs and perceptions and provide leadership in developing the organization’s public profile while communicating its mission and services to the community.
- Serves as the Agency representative to all local, county, state and federal elected officials on the full range of DAP affairs including funding, policy and community issues.
- Serves as the chief spokesperson with both the community and media outlets for the Agency with respect to DAP’s programs and services.
- Initiates strategic partnerships to develop and enhance programming.
- Maintains and oversees policies on contact with the print and electronic media.
Board Development and Administration
The Executive Director will advise and assist the Board on organizational issues and policy planning and keep the Board apprised as to major developments and policy issues requiring Board action. The Executive Director will work and communicate effectively with the Board, assist the Board in maintaining effective membership, follow through on appointed tasks for the Board and be prepared for Board and Committee meetings.
- Works closely and meets regularly with the President of the Board and the Executive Committee in order to conduct the business of the Agency.
- Develops all agenda and Board packages for meetings of the Board of Directors and committee meetings and fully informs and advises the Board of Directors of the work and condition of the Agency through a formal, written report to the Board of Directors at each of its meetings.
- Serves ex officio as a member of standing committees of the Board.
- Collaborates with the governance committee to execute a Board Orientation program at least once per year for new members of the Board of Directors.
Staff Development and Administration
The Executive Director will oversee human resource policies and implement changes when needed. The Executive Director will develop and maintain a highly competent, motivated and productive staff, handle staff discipline and grievances fairly and effectively and serve as a role model while maintaining the highest ethical standards.
- Responsible for a total staff of 30 through 7 direct reports, outsourcing partners, outside legal counsel, insurance brokers and marketing, public relations and other consultants.
- Lead responsibility for all aspects of human resources management including recruiting, hiring, disciplinary actions, annual performance reviews, annual goal and objective planning, health benefit planning and administration, salary administration, the development and monitoring of personnel policies and practices, staff training and adequate reward and recognition programs for employees.
- With outsourcing partner, manages Agency worker’s compensation, unemployment, short- and long-term disability matters with current or former employees.
The Executive Director must have an understanding of and passion for the goals and mission of Domestic Abuse Project of Delaware County and the population it serves. Demonstrated experience and ability to shepherd the staff through transitional growth while keeping a strategic eye on the importance of responding to the evolving needs of the client population with innovative and fiscally responsible programs is essential. The new Executive Director will be a visionary, collaborative leader and outstanding communicator who clarifies goals, builds teams and cultivates trust while at the same time demanding accountability.
- Minimum of seven (7) years of increasingly responsible management experience and administrative responsibilities in nonprofit and/or human/social services organizations.
- Master’s degree in social sciences, public administration, business or law degree preferred; Bachelor’s degree required.
- Extensive experience in program development and implementation, including budget oversight and staff development.
- Demonstrated organizational and supervisory skills that will motivate and inspire staff while setting high expectations and professional direction.
- Proven success in leading teams, setting priorities and implementing a strategic plan.
- Strong interpersonal skills, drive and integrity with demonstrated ability to build, foster and maintain positive relationships with both internal and external constituencies, including administrators, board members, volunteer leaders and clients.
- Experienced in fundraising with the ability to formulate and execute development strategies that will enhance revenue while fostering strong partnerships with external partners and community members; working knowledge of governmental and private funding sources.
- Knowledge and understanding of criminal court, judiciary and law enforcement systems and practices.
- Possess superior communication skills to express, orally and in writing, DAP’s mission, vision and goals with clarity, passion and persuasion.
- Emotionally mature with a good sense of humor and the flexibility and sensitivity to work with diverse personalities and situations.
- Proven success working with a Board, understanding accountability and reporting results.
- Willing and able to travel regionally.
Domestic Abuse Project of Delaware County, Inc. (DAP) was founded in 1976 as part of an effort to provide safety, advocacy and supportive services to victims of domestic abuse not otherwise available within Delaware County. Today, DAP remains the sole Delaware County provider of services exclusively to victims of domestic violence of all 49 municipalities.
Empowering victims of abuse and providing education for county residents, the medical community and police to prevent domestic violence are core to DAP’s mission and accomplishments. Annually thousands of victims of abuse and their children are supported through the 24/7 hotline, emergency safe house, counseling and legal advocacy.
In addition to direct services to victims of domestic violence and their children, DAP operates Nana’s Attic Thrift Store in Broomall, PA. Opened in February of 2002 as a source of earned income for DAP, the thrift store is also a resource for residents of the safe house and their children.
For additional information about Domestic Abuse Project of Delaware County, Inc., please visit their website at www.dapdc.org.